Local Reviews

Frosty's Heating and Cooling, Inc. Rated 5.0 out of 5 stars based on 26 customer reviews

Map of Alexandria, VA

AC replacement




Review of Frosty's Heating and Cooling, Inc.

Well Done - did not take as long as I thought it would. Team worked well together.


Map of Alexandria, VA

Greatly Satisfied




Review of Frosty's Heating and Cooling, Inc.


Map of Fairfax, VA

Great Service




Review of Frosty's Heating and Cooling, Inc.

On time, prepared, masks & booties, very professional looking installation, particularly when compared to what the builder installed many years ago.


Map of Alexandria, VA

More great service




Review of Frosty's Heating and Cooling, Inc.

Once again, the technicians were great. Although my new unit was not cheap, I think it will save me money in the long run, with better efficiency and reliability.


Map of Washington, DC

Great Service, Efficient and Friendly!




Review of Frosty's Heating and Cooling, Inc.

These guys are great! Todd came out for the diagnostic - very knowledgeable, friendly, and laid out my options clearly. I decided to replace my HVAC system, and Leo, Paul, and Tyler came out for that. They were very efficient, friendly, and patient. System runs great. Thank you!


Map of Arlington, VA

Great customer service!




Review of Frosty's Heating and Cooling, Inc.

Frosty’s just replaced my HVAC system and they were awesome! They were on time, very friendly, explained everything, were neat, did the whole thing in four hours. I would definitely recommend Frosty’s for you heating and AC needs! Thank you Leo and Paul. Great job.


Map of Alexandria, VA

Highly competent and professional...Excellent price point...Outstanding customer support and service...Will be my HVAC company as long as I live in no




Review of Frosty's Heating and Cooling, Inc.

Frosty's people are highly skilled and professional. They know HVAC systems. I need a replacement HVAC system and water heater. Management guided me to a system that was ideal for my home and offered an excellent price point. Also offered interest-free financing for 24-months. The service technicians were courteous and competent. Completed job under six hours. Thoroughly cleaned workspace/garage. All systems are working, perfectly. I am rather particular and Frosty's impressed me and exceeded expectations, in every possible way. Full marks!!!


Response from Frosty's Heating and Cooling, Inc.:

Hi Mr. Meldon! Thank you so much for your review, and I am so happy that your experience with our staff has been positive. It's always glad to hear we've not only made a customer happy, but also gained their loyalty. We look forward to working with you in the future on any HVAC needs!


Map of Alexandria, VA

Great service, very polite team




Review of Frosty's Heating and Cooling, Inc.

Great job, quick and efficient. Very courteous!


Response from Frosty's Heating and Cooling, Inc.:

Hi Sharon! I am glad everything went well, and Leo and Paul treated you right. We hope you'll keep us in mind for maintenance on your new system, to keep everything running smoothly and efficiently. Thanks so much for your review!


Map of Arlington, VA

Great Installation Team




Review of Frosty's Heating and Cooling, Inc.


Response from Frosty's Heating and Cooling, Inc.:

Hi Pat! Thank you for your review. I'm glad Paul and Leo took good care of you. We appreciate you choosing Frosty's, and we hope you'll call if you need anything else in the future!


Map of Great Falls, VA

Another Successful New Equipment Installation




Review of Frosty's Heating and Cooling, Inc.

We have been Frosty's customers for over 20 years, and over those years they have installed a new furnace, air conditioner, and water heater, and we've been happy with each one. Two days ago, during our regular semi-annual maintenance visit from Frosty's, Frosty's technician Phil Robrahn gave me a frank assessment: our 16-year-old air conditioner was working properly but it was near the end of its life. Phil laid out our options - to include taking no action since the unit was currently working - but he also noted that the unit could easily fail especially during the heat of the summer. He gave us replacement options, as well as discounts available to us by replacing before the summer season (in addition to the discount we receive for being long-time customers). Based on Phil's recommendation and our years of positive experience with Frosty's, we decided to replace our unit and an appointment was set to have the work done two days later. Today was installation day, and Frosty's technicians Paul Candido and Leo Marte arrived on time just as promised. They worked quickly and efficiently, completing the installation of a new air conditioning unit outside and coil inside in just a few hours. They ensured that the units worked perfectly, and they did a great job of cleaning up after they were done - to include hauling away the old unit. They even promised to return as soon as the weather was warmer to make sure the until was working just as it should - for free. Once again, a great job done. We continue to be happy Frosty's customers.


Response from Frosty's Heating and Cooling, Inc.:

Thank you so much for your amazing review, Dave! I'm glad things started off well with Phil's assessment and the options that he gave you, and I'm glad that it continued to go well with the installation by Paul and Leo. We work hard to make sure we leave your home in the same condition we found it, but with even better AC and cooling options. We'll see you when it gets warm, and as always, please let us know if there's anything else we can help with!


Great Customer Service




Review of Frosty's Heating and Cooling, Inc.

We had a great experience with Frosty's. They moved quickly to install our new unit the same week we reached out. The Technicians were very respectful of our home, and provided great service.


Response from Frosty's Heating and Cooling, Inc.:

Hi Zach! Thank you so much for your kind words. We're so happy that we could get you taken care of quickly, and that our installers did a great job cleaning up. If you need anything else, please give us a call!


Great Service




Review of Frosty's Heating and Cooling, Inc.


Response from Frosty's Heating and Cooling, Inc.:

Hi Anna! I am so glad you are happy with Leo and Paul's service. If we can help in the future, please let us know, and thank you for your review!


Well done




Review of Frosty's Heating and Cooling, Inc.

The crew was very professional and good-natured.


Response from Frosty's Heating and Cooling, Inc.:

Thank you for the kind words, David! I am so glad you are happy with Paul and Leo's service. Please don't hesitate to let us know if there's anything else we can help with.


Happy with service




Review of Frosty's Heating and Cooling, Inc.

Paul and Leo arrived promptly. They wore masks to cover their noses and mouths and shoe covers as to not bring dirt into my home. They worked efficiently and completed the job of changing out my water heater in roughly 2.5 hours. They stayed to answer my questions and were very polite and respectful.


Response from Frosty's Heating and Cooling, Inc.:

Hi Mary, thank you for your wonderful review! I am very glad that Paul and Leo got the job done well, and made sure to respect your home and keep everything clean. If you have any further questions, please let us know, and we hope to hear from you in the future!


Tough job




Review of Frosty's Heating and Cooling, Inc.

Paul and Leo, showed up to remove and replace my heat pump. It was in the ceiling and in a very confined space. They did a great job and even cleaned up when they finished. Tough job done well!!


Great service, awesome price, and kind people!




Review of Frosty's Heating and Cooling, Inc.

Frosty's is the way to go. We chose Frostys because they gave us the lowest price. We were so glad we did because they did a great job and made our whole experience excellent from scheduling through the full service. They were so kind, respectful and we felt completely comfortable with them.


Very responsive and customer focused




Review of Frosty's Heating and Cooling, Inc.

All of the people I have interacted with at Frosty’s have been consistently friendly, helpful and professional, from the person who answers the phone, to the work estimator-scheduler and the service people and, ultimately installation people. They kept my old system running for it’s last few years and were very helpful when it came time to replace. Honest opinions and no upwelling.


Great, friendly service




Review of Frosty's Heating and Cooling, Inc.

I purchased a Rheem AC and furnace from Frosty’s, as well as a water heater. Leo and Paul were right on time and very friendly. They provided drop cloths to cover my carpet, and took all the trash with them, leaving my home nice and tidy (well as nice and tidy as my home ever gets). The system works wonderfully and I love my new thermostat. I will be using Frosty’s to protect my investment and look forward to seeing their team again!


Top notch service




Review of Frosty's Heating and Cooling, Inc.

You guys do great work. You have me as a loyal customer.


Reliable and Competent




Review of Frosty's Heating and Cooling, Inc.

Really appreciate the great team from Frostys who handled my HVAC and water heater replacement. I appreciated professionalism and reliability of service team, and the excellent warranty they offer on their work and products


Exceeded Customer Service Expectations




Review of Frosty's Heating and Cooling, Inc.

Both of the technicians who installed the heating system were professional, friendly and efficient. They arrived on time, completed the work quickly and did a great job at cleaning up. They are are perfect example of great customer service and workmanship. Thank you both.


Prompt, friendly and expert




Review of Frosty's Heating and Cooling, Inc.

Guys were great


Excellent service




Review of Frosty's Heating and Cooling, Inc.


Excellent Service




Review of Frosty's Heating and Cooling, Inc.


Great service. Great workers. Nice job




Review of Frosty's Heating and Cooling, Inc.

These guys were prompt courteous did excellent work


Outstanding service




Review of Frosty's Heating and Cooling, Inc.

Privacy Policy