Your Best Choice for Furnace, Boiler, and AC Repair in Alexandria, VA

Tyler is amazing! He took the time to explain and answer all my questions regarding my heating system. He is very professional, courteous, and knowledgeable.

The experience is always excellent with frosty's. As a female investor of properties,I really don't understand HVAC systems.a The technicians at Frosty's always take the time to explain, and I trust them. I refer this company to many people who also had a wonderful experience. I continue to learn.

Frosty’s Heating and Cooling did an amazing job. Within an hour they were at the house and quickly went to work. Pat was incredibly knowledgeable, professional and timely. He thoroughly inspected the HVAC unit and quickly determined the problem. Excellent service from start to finish. Highly recommend them!!!

On-time, efficient, and professional!

Technician Jairo Mejia was knowledgeable and courteous. Happy to recommend!

The service was as expected. Very well executed with thorough explanation of system status.

Pat was our technician and he was awesome! He took his time and explained thing very clearly and patiently.

Title says it all. After they did an amazing job on my HVAC, I needed a water heater replacement. They were my first call and the emergency services were able to give me a review within 2 hours, and a replacement installed in 3 days. Next time something goes on the house they'll be call number 1 again.

Although the technician was a bit late in arriving, at the scheduled time, he, certainly, was competent and courteous. Very clean and well-spoken, as well. He took care of business and and provided certainty that my RHEEM HVAC system was in good repair and ready for the winter season. He, also, provided a helpful suggestion about carbon monoxide detectors for the continued safety of the household. Veery satisfied!

Frosty’s has been real fantastic, set appointment for next day, arrived promptly. Tyler has identified the problem very quickly, very clearly defined the charges for service and resolved the issue in less than 45 minutes. True example of perfect customer service overall. Will definitely use Frosty’s again for my HVAC needs.

Frosty is the real deal. Totally trust these guys, and have had them services our ACs for years.

Tyler, the technician was very professional and listened to my concerns. He also reviewed with me some of the instructions on how to operate the system! I thoroughly appreciated the time and service that was offered! Patient and polite!

Both the office personnel (Stephanie) and technician (Pat) were more than helpful. They scheduled us promptly, moved the schedule up when a cancellation occurred, and diagnosed the problem quickly. A solution was discussed, and when it appeared a back-ordered part would delay the repair for a week or more, they were able to find a temporary solution to ensure we had air conditioning while we waited for the final fix.

Great job

I have never had a bad experience/service/appointment with Frosty’s

Tyler and Paul were great! Efficient, respectful, great communication, stellar work, and even tolerant of my large, exuberant dog. Thank you both for great service!

Despite being slammed with emergent calls for help, Todd was professional, informative, and very thorough, he diagnosed the problem, provided solutions, and got us back up and running. Fantastic job!

We had an awesome technician, Todd! He was very personal and truly cared about the well-being of my wife and myself. He did whatever he could to ensure we stayed warm and comfortable while a part was on order for replacement. He was easy to contact and kept close contact while we waited on the part for our HVAC to come in. He even came back by the house at the end of his day to do some additional troubleshooting. His care and attentiveness as a technician was 5-stars. Would definitely recommend.

Just moved to Alexandria. Had Frosty assess the system. Excellent experience.

Overall, I was satisfied with the service.

Excellent technician. Very pleasant, businesslike and competent.

Paul and Tyler did a great job for the installation of a heat pump system and water heater. They showed up early, prepared and ready to get to work. They had all of the details of the installation at hand including details that had been collected in the pre-inspection previously. They both worked quickly and answered all questions and concerns that I had. They explained the installation to me and then gave me advice on what to do to keep the system running. After they were done, they cleaned up the space and left it in great condition. Overall, the whole installation took approx 5 hrs which I appreciated.

Frosty's Heating and Cooling appointment was a positive experience. Checked out my HVAC system to ensure efficient running, throughout the fall/winter. Technician was professional and experienced. He was, also, highly courteous and informative. I am pleased that the HVAC system is running at max efficiency. Full marks to Frosty's!

Great customer service technitian!

Pat was very friendly, and explained the situation very thoroughly. Also, he maintained excellent safety protocols.

Pat did a great job and got the cool air flowing again.

On time, on budget, great service

Air conditioner went out. Unit was 10+ years old, so we opted for a new unit. Was able to schedule replacement within a week of system going out. Technician came by one day early to confirm measurements and set a start time of my choice. Day of replacement, the team was here on time and was able to get the entire job done in the time they estimated (1/2 day). System is up and running now with no issues.

Great team - efficient, professional, courteous. Couldn’t ask for more. Thanks again for great work!

Never had a bad visit from Frosty’s. Very friendly staff.