Your Best Choice for Furnace, Boiler, and AC Repair in Alexandria, VA (2)

In the Alexandria area, Frosty's Heating and Cooling, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Frosty's Heating and Cooling, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace, Boiler, and AC Repair in Alexandria, VA (2). Call us today at (703) 671-9193!

Read Reviews Below

Recent Jobs and Reviews in Alexandria, VA

Rated 5.0 out of 5 stars based on 162 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers consistently praise the technicians' professionalism, friendliness, efficiency, and expertise in handling HVAC issues. They mention the technicians' ability to explain the situation clearly, provide prompt and effective solutions, and demonstrate a willingness to answer questions and provide helpful advice. The positive reviews also highlight the technicians' positive attitude, punctuality, and the overall quality of the service provided. However, there are a few negative reviews, which mainly focus on minor issues or scheduling conflicts. These reviews mention delays, rescheduling, or technicians arriving late. However, even in these cases, the technicians' professionalism and willingness to address the concerns are acknowledged. Overall, the sentiment expressed in the reviews is positive, with a slight inclination towards the positive. The reviewers appreciate the technicians' expertise, friendliness, and the quality of the service provided. While there are a few negative reviews, they are not overwhelming and do not detract significantly from the overall positive tone.

Reviews

Superb, friendly, honest service
Frosty is the real deal. Totally trust these guys, and have had them services our ACs for years.
John - Alexandria, VA 22301
Great Service
Tyler, the technician was very professional and listened to my concerns. He also reviewed with me some of the instructions on how to operate the system! I thoroughly appreciated the time and service that was offered! Patient and polite!
Battle - Alexandria, VA 22301
Excellent Service
Both the office personnel (Stephanie) and technician (Pat) were more than helpful. They scheduled us promptly, moved the schedule up when a cancellation occurred, and diagnosed the problem quickly. A solution was discussed, and when it appeared a back-ordered part would delay the repair for a week or more, they were able to find a temporary solution to ensure we had air conditioning while we waited for the final fix.
Jason - Alexandria, VA 22311
Review of Tyler Murray
Great job
Melissa - Alexandria, VA 22304
Great service
Jeff - Alexandria, VA 22314
Great service
Mills - Alexandria, VA 22302
Excellent!
Ray - Alexandria, VA 22301
Great Service
CK - Alexandria, VA 22308
Satisfied Customer
I have never had a bad experience/service/appointment with Frosty’s
AL - Alexandria, VA 22304
Five Stars
Tyler and Paul were great! Efficient, respectful, great communication, stellar work, and even tolerant of my large, exuberant dog. Thank you both for great service!
Kaitlin V - Alexandria, VA 22301
Professional and timely help!
Despite being slammed with emergent calls for help, Todd was professional, informative, and very thorough, he diagnosed the problem, provided solutions, and got us back up and running. Fantastic job!
Damien - Alexandria, VA 22314
Attentive Technician and Service
We had an awesome technician, Todd! He was very personal and truly cared about the well-being of my wife and myself. He did whatever he could to ensure we stayed warm and comfortable while a part was on order for replacement. He was easy to contact and kept close contact while we waited on the part for our HVAC to come in. He even came back by the house at the end of his day to do some additional troubleshooting. His care and attentiveness as a technician was 5-stars. Would definitely recommend.
Brock - Alexandria, VA 22304
Great and informative!
Abby - Alexandria, VA 22314
Excellent Assessment
Just moved to Alexandria. Had Frosty assess the system. Excellent experience.
MJBofDCA - Alexandria, VA 22309
Great Service
Overall, I was satisfied with the service.
Pedro - Alexandria, VA 22309
Great Install
Bast - Alexandria, VA 22314
Wonderful service and very pleasant manner
Excellent technician. Very pleasant, businesslike and competent.
Katie - Alexandria, VA 22311
Heat Pump & Water Heater Installation
Paul and Tyler did a great job for the installation of a heat pump system and water heater. They showed up early, prepared and ready to get to work. They had all of the details of the installation at hand including details that had been collected in the pre-inspection previously. They both worked quickly and answered all questions and concerns that I had. They explained the installation to me and then gave me advice on what to do to keep the system running. After they were done, they cleaned up the space and left it in great condition. Overall, the whole installation took approx 5 hrs which I appreciated.
Barry C. - Alexandria, VA 22302
Positive Vendor Visit
Frosty's Heating and Cooling appointment was a positive experience. Checked out my HVAC system to ensure efficient running, throughout the fall/winter. Technician was professional and experienced. He was, also, highly courteous and informative. I am pleased that the HVAC system is running at max efficiency. Full marks to Frosty's!
Michael - Alexandria, VA 22304
The best customer service technitian
Great customer service technitian!
Craig - Alexandria, VA 22314
Great service
Pat was very friendly, and explained the situation very thoroughly. Also, he maintained excellent safety protocols.
Jeff - Alexandria, VA 22314
job well done
Pat did a great job and got the cool air flowing again.
Michael - Alexandria, VA 22314
Great job
On time, on budget, great service
Allison - Alexandria, VA 22303
I was AGAIN TOTALLY IMPRESSED with the service provided by Frosty Heating and Cooling. Those looking for service should actively consider them. Courte
Robert - Alexandria, VA 22305
Replacement A/C System
Air conditioner went out. Unit was 10+ years old, so we opted for a new unit. Was able to schedule replacement within a week of system going out. Technician came by one day early to confirm measurements and set a start time of my choice. Day of replacement, the team was here on time and was able to get the entire job done in the time they estimated (1/2 day). System is up and running now with no issues.
Jon - Alexandria, VA 22310
Awesome service, very professional
Great team - efficient, professional, courteous. Couldn’t ask for more. Thanks again for great work!
Wilson - Alexandria, VA 22310
Friendly Staff
Never had a bad visit from Frosty’s. Very friendly staff.
Andrew - Alexandria, VA 22304
Great Service
Ms Basil - Alexandria, VA 22301
Great Service!
Todd - Alexandria, VA 22304
Excellent service and problem solved.
Jill - Alexandria, VA 22311
Professional and friendly service
Todd did a great job—knowledgeable and professional.
Mary - Alexandria, VA 22302
Awesome Technician!!!
Explained every step and quickly resolved the issue! Provided excellent monthly maintenance advice. You have me as a customer from now on!!
John - Alexandria, VA 22304
Great Service as Always
As always Frosty's provided great service, timely and professional.
Candace - Alexandria, VA 22311
Great service
Deb - Alexandria, VA 22306
Did a great job
Todd was very thorough and answered all my questions in a way I was able to understand.
Jeff - Alexandria, VA 22314
Excellent Service!
AC went out on us and needed fast service. Frostys got me in that same morning. Pat showed up at the beginning of his window and serviced the whole system per my request. Problem solved. Efficient, courteous, wore a mask. Will use Frosty's again!
Thomas - Alexandria, VA 22307
Thorough check up
Pat is friendly and performed a thorough and well-documented check up of my system. I wish the results of the check up had been better. I was provided with quotes to replaced my aged HVAC system and water heater.
Terri - Alexandria, VA 22304
Wonderful service!
Maria - Alexandria, VA 22314
Quick and Easy
Frostys was able to come out quickly and diagnose and fix an issue with my A/C in no time. I was very happy with their service and would definitely recommend Frostys. Very friendly and helpful.
Michael - Alexandria, VA 22314
Great service
Rachel - Alexandria, VA 22314
Great Service and Crew
We had our A/C unit replaced, and the Frosty’s crew was on time, professional, efficient, and friendly. And their price was very fair/competitive. Overall, it was a great experience for a large job, and we appreciate the great service!
Blake - Alexandria, VA 22314
Service Review
I’ve had a service contract with Frosty’s since 2001, and you installed my heater/air conditioner and air scrubber. I have recommended a bunch of folks to you. That being said, the tech you sent was my least favorite in 20 years. He began by explaining that he “does things differently” - a phrase he repeated 3 times in the first few minutes until I explained I’m looking for the SAME service I’ve had for 20 yrs. Todd glibly told me he expected me to give him a good Yelp review and raised the issue of a Yelp review twice. If I gave him a Yelp review I can assure you Frosty’s would not be happy. Todd left a piece of equipment hanging from a vent after he left. I had to pull a ladder and take it down. Then I called Frostys and was told he would be back to pick up the piece of equipment, which I left outside on the stoop. Two days later it is still hanging on my door handle. Not sure where you found Todd but I believe you can do better. Patricia Moynihan
Patricia - Alexandria, VA 22311
Great
Sarah - Alexandria, VA 22304
Todd provided a great service and repair experience.
Todd was great. He took his time explaining the repair that we needed and performed excellent work.
Jay - Alexandria, VA 22305
Great service. Clean and neat. Don't know about price. I have nothing to compare it to.
They were gentleman. Left no mess.
Williford - Alexandria, VA 22314

Job Locations

Tyler M.
Tyler M.
Heat checks
Alexandria, VA 22314
Tyler M.
Tyler M.
Repair
Alexandria, VA 22312
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22305
Pat M.
Pat M.
Heat inspection on Windsor Rd.
Alexandria, VA 22307
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22302
Pat M.
Pat M.
Heat inspection on Uhler Ter.
Alexandria, VA 22301
Pat M.
Pat M.
Replace Inducer Assembly on S. Payne St.
Alexandria, VA 22314
Pat M.
Pat M.
Furnace inspection at the APA.
Alexandria, VA 22314
Pat M.
Pat M.
Heat inspection on S. Payne St.
Alexandria, VA 22314
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22315
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22304
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22304
Pat M.
Pat M.
Heat inspection on Gatewood Dr.
Alexandria, VA 22307
Pat M.
Pat M.
Heat inspection on Brocketts Xing
Alexandria, VA 22315
Pat M.
Pat M.
Heat inspection on Fort Worth Pl.
Alexandria, VA 22304
Tyler M.
Tyler M.
No heat
Alexandria, VA 22312
Tyler M.
Tyler M.
Heat checks
Alexandria, VA 22302
Pat M.
Pat M.
Heat inspection on Woodfield Estates Dr.
Alexandria, VA 22310
Pat M.
Pat M.
Double heating inspection on Kingfisher Lane.
Alexandria, VA 22312
Pat M.
Pat M.
Heat inspection on Kirkpatrick Lane.
Alexandria, VA 22311
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22315
Pat M.
Pat M.
No heat on S. St. Asaph St.
Alexandria, VA 22314
Pat M.
Pat M.
Heat inspection on N. West St.
Alexandria, VA 22314
Pat M.
Pat M.
Double Heat inspection on Stabler Ln.
Alexandria, VA 22304
Pat M.
Pat M.
Heat inspection on S. Columbus St.
Alexandria, VA 22302
Pat M.
Pat M.
Install new thermostat on N. Peyton St.
Alexandria, VA 22314
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22306
Pat M.
Pat M.
Heating inspection on Foxcroft Rd.
Alexandria, VA 22303
Pat M.
Pat M.
Heat inspection on King St.
Alexandria, VA 22302
Pat M.
Pat M.
No A/C on N. Alfred st.
Alexandria, VA 22314
Pat M.
Pat M.
Heat inspection on N. Union St.
Alexandria, VA 22314
Pat M.
Pat M.
Thermostat issue on N. Peyton St.
Alexandria, VA 22314
Pat M.
Pat M.
No A/C on Skyhill Dr.
Alexandria, VA 22314
Tyler M.
Tyler M.
Heat check
Alexandria, VA 22309
Tyler M.
Tyler M.
Beat checks
Alexandria, VA 22309
Pat M.
Pat M.
Heat inspection on Grimm Dr.
Alexandria, VA 22304
Tyler M.
Tyler M.
No ac
Alexandria, VA 22305
Pat M.
Pat M.
Heat inspection on Lowell Ave.
Alexandria, VA 22312
Pat M.
Pat M.
No A/C on Pierpont St.
Alexandria, VA 22302
Pat M.
Pat M.
Poor airflow on N. Columbus St.
Alexandria, VA 22314
Tyler M.
Tyler M.
Repair
Alexandria, VA 22301
Pat M.
Pat M.
Double A/C inspection on N. Fayette St.
Alexandria, VA 22314
Tyler M.
Tyler M.
Ac check
Alexandria, VA 22301
Pat M.
Pat M.
A/C leak on N. Owen St.
Alexandria, VA 22304
Pat M.
Pat M.
No A/C on Pine Rd.
Alexandria, VA 22312
Emergency Service Available  •  Call Today  |  (703) 671-9193
Emergency Service Available
Call Today  |  (703) 671-9193
Contact Information
 
  Frosty's Heating and Cooling, Inc.
  3013 Colvin St • Alexandria, VA 22314
  (703) 671-9193     703-671-4184
  Monday - Friday  |  7:00am - 5:00pm
After-Hours Emergency Service Available
Frosty's Heating and Cooling, Inc. is in Alexandria VA for all your AC repair needs.
 
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For Ductless Air Conditioner repair in Arlington VA, we accept most major credit cards.